Returns & Exchanges
At GoodBuy Gear, we want you to love your new look, which is why we offer a seamless 30-day return policy for all unworn apparel and accessories. If your purchase isn't a perfect fit, we are committed to making the exchange or refund process as effortless as possible.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Print and Attach Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return parcel.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy while we process your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing